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C#開(kāi)發(fā)紐曼USB來(lái)電小秘書(shū)客戶(hù)端總結(jié)

更新時(shí)間：2014年08月07日 11:35:52 投稿：shichen2014

這篇文章主要介紹了C#開(kāi)發(fā)紐曼USB來(lái)電小秘書(shū)客戶(hù)端總結(jié),對(duì)于C#項(xiàng)目開(kāi)發(fā)來(lái)說(shuō)有一定的參考借鑒價(jià)值,需要的朋友可以參考下

在使用C#開(kāi)發(fā)完CRM的來(lái)電彈屏之后，有些客戶(hù)有了新的要求，他們希望不但能夠?qū)崿F(xiàn)來(lái)電彈屏，更希望能夠?qū)⒑羧牒舫龅碾娫?huà)錄音并上傳到CRM服務(wù)器上，方便日后跟蹤記錄。于是便有了來(lái)電小秘書(shū)客戶(hù)端的開(kāi)發(fā)。

本文所述的來(lái)電小秘書(shū)客戶(hù)端的開(kāi)發(fā)是基于紐曼USB來(lái)電通客戶(hù)端的基礎(chǔ)上進(jìn)行開(kāi)發(fā)的，由于紐曼USB來(lái)電通的硬件沒(méi)有錄音功能，于是硬件上使用了紐曼的另一個(gè)硬件產(chǎn)品來(lái)電小秘書(shū)，雖然是同一個(gè)廠家的產(chǎn)品，可是它們的API卻是完全不兼容，更煩的是，來(lái)電小秘書(shū)API沒(méi)有來(lái)電的回調(diào)接口，無(wú)法通過(guò)回調(diào)觸發(fā)程序，也沒(méi)有C#的Demo，很多功能只能通過(guò)一個(gè)不是那么詳細(xì)的文檔和一個(gè)Delphi的Demo摸索著做了，經(jīng)歷了一些挫折和困惑，終于完成了這個(gè)客戶(hù)端程序。

首先，開(kāi)發(fā)要做的就是與硬件的API進(jìn)行溝通，依然通過(guò)C#的P/Invoke來(lái)完成，以下是來(lái)電小秘書(shū)的P/Invoke代碼。

using System; 
using System.Collections.Generic; 
using System.Text; 
using System.Runtime.InteropServices; 
 
namespace WindowsApplication1 
{ 
  class LDT1 
  { 
    [DllImport("usbms.dll", EntryPoint = "LoadDRV")] 
    public static extern int LoadDRV(); 
 
    [DllImport("usbms.dll", EntryPoint = "EnableCard")] 
    public static extern int EnableCard(); 
 
    [DllImport("usbms.dll", EntryPoint = "StopSigCheck")] 
    public static extern int StopSigCheck(int Handle); 
 
    [DllImport("usbms.dll", EntryPoint = "ReSetUsb")] 
    public static extern int ReSetUsb(int Handle); 
 
    [DllImport("usbms.dll", EntryPoint = "HangUp")] 
    public static extern int HangUp(int Handle); 
 
    [DllImport("usbms.dll", EntryPoint = "InitDtmfBuf")] 
    public static extern int InitDtmfBuf(int Handle); 
 
    [DllImport("usbms.dll", EntryPoint = "SetDialPara")] 
    public static extern int SetDialPara(UInt16 RingBack1, UInt16 RingBack0, UInt16 BusyLen, UInt16 RingTimes, UInt16 SendNoSignalLen); 
 
 
    [DllImport("usbms.dll", EntryPoint = "DisableCard")] 
    public static extern int DisableCard(); 
 
    [DllImport("usbms.dll", EntryPoint = "FreeDRV")] 
    public static extern int FreeDRV(); 
 
    [DllImport("usbms.dll", EntryPoint = "GetDtmfCode")] 
    public static extern int GetDtmfCode(UInt16 Line); 
 
    [DllImport("usbms.dll", EntryPoint = "IsRing")] 
    public static extern bool IsRing(UInt16 Line); 
 
    [DllImport("usbms.dll", EntryPoint = "GetCallerIDStr")] 
    public static extern UInt16 GetCallerIDStr(UInt16 Line, StringBuilder IDStr); 
 
 
    [DllImport("usbms.dll", EntryPoint = "IsOffHook")] 
    public static extern bool IsOffHook(UInt16 Line); 
 
 
    [DllImport("usbms.dll", EntryPoint = "StartRecordFile")] 
    public static extern bool StartRecordFile(UInt16 Line, string FileName, UInt32 dwRecordLen); 
 
    [DllImport("usbms.dll", EntryPoint = "CheckRecordEnd")] 
    public static extern bool CheckRecordEnd(UInt16 Line); 
 
 
    [DllImport("usbms.dll", EntryPoint = "StopRecordFile")] 
    public static extern bool StopRecordFile(UInt16 Line); 
 
    [DllImport("usbms.dll", EntryPoint = "PCMtoWave")] 
    public static extern int PCMtoWave(string SourceFileName, string TargetFileName); 
 
    [DllImport("usbms.dll", EntryPoint = "ReadCheckResult")] 
    public static extern int ReadCheckResult(int line, int mode); 
 
    [DllImport("usbms.dll", EntryPoint = "StartSigCheck")] 
    public static extern void StartSigCheck(int line); 
 
    [DllImport("usbms.dll", EntryPoint = "ReadUsbState")] 
    public static extern bool ReadUsbState(int line); 
 
    [DllImport("usbms.dll", EntryPoint = "GetRingNum")] 
    public static extern int GetRingNum(int line); 
 
    [DllImport("usbms.dll", EntryPoint = "InitRingNum")] 
    public static extern void InitRingNum(int line); 
 
    [DllImport("usbms.dll", EntryPoint = "ReadSerialNo")] 
    public static extern int ReadSerialNo(int line,StringBuilder serialNo); 
 
  } 
}

然后就是關(guān)于設(shè)備狀態(tài)檢測(cè)了，由于沒(méi)有API直接支持來(lái)電回調(diào)，所以只能自己手動(dòng)的檢測(cè)設(shè)備狀態(tài)來(lái)判斷，要實(shí)現(xiàn)這一部分一般有兩種方式，使用Timer或者使用Thread，Delphi的Demo中使用了Timer，可是Timer實(shí)現(xiàn)的弊端需要使用異步的思考方式，不符合我們的思維模式，靈活度也不夠，而且C#創(chuàng)建線(xiàn)程太方便了，而線(xiàn)程是通過(guò)同步方式思考的，所以使用了Thread模式。

然后在特定的時(shí)刻，記錄電話(huà)號(hào)碼、彈屏（如果是來(lái)電）、電話(huà)結(jié)束后錄音和上傳文件和信息到CRM服務(wù)器，其中來(lái)電號(hào)碼可以很容易的獲取，可是播出的號(hào)碼獲取就比較的麻煩了，C#中可以使用如下代碼：

while (LDT1.IsOffHook((ushort)this.line)) 
{ 
   int temp = LDT1.GetDtmfCode((ushort)this.line); 
    if (temp > 0) 
    { 
       phonenum = phonenum + this.convertInt(temp); 
    } 
    Thread.Sleep(300); 
       
 } 
private string convertInt(int code) 
  { 
    string ret=""; 
    switch (code) 
    { 
      case 10: 
        ret = "0"; 
        break; 
      case 11: 
        ret = "*"; 
        break; 
      case 12: 
        ret = "#"; 
        break; 
      case 13: 
        ret = "A"; 
        break; 
      case 14: 
        ret = "B"; 
        break; 
      case 15: 
        ret = "C"; 
        break; 
      case 16: 
        ret = "D"; 
        break; 
      default: 
        ret = code.ToString(); 
        break; 
    } 
    return ret; 
  }

下面說(shuō)一下C#中的大文件上傳吧，網(wǎng)上有很多例子了，可以參考如下文章中的代碼進(jìn)行開(kāi)發(fā)http://m.fzitv.net/article/53377.htm，可是無(wú)法上傳成功，于是解讀了一下代碼，發(fā)現(xiàn)他將信息中的\r\n用空字符代替了，導(dǎo)致服務(wù)器無(wú)法識(shí)別，于是在更改了他的代碼之后，問(wèn)題解決了，代碼如下：

public static string UploadFileEx(string uploadfile, string url, 
   string fileFormName, string contenttype, NameValueCollection querystring, 
   CookieContainer cookies) 
 { 
   if ((fileFormName == null) || 
     (fileFormName.Length == 0)) 
   { 
     fileFormName = "file"; 
   } 
 
   if ((contenttype == null) || 
     (contenttype.Length == 0)) 
   { 
     contenttype = "application/octet-stream"; 
   } 
 
 
   string postdata; 
   postdata = "?"; 
   if (querystring != null) 
   { 
     foreach (string key in querystring.Keys) 
     { 
       postdata += key + "=" + querystring.Get(key) + "&"; 
     } 
   } 
   Uri uri = new Uri(url + postdata); 
 
   string boundary = "----------" + DateTime.Now.Ticks.ToString("x"); 
   HttpWebRequest webrequest = (HttpWebRequest)WebRequest.Create(uri); 
   //webrequest.CookieContainer = cookies; 
   webrequest.ContentType = "multipart/form-data; boundary=" + boundary; 
   webrequest.Method = "POST"; 
   string huanhang = "\r\n"; 
   byte[] huanhangbyte = Encoding.UTF8.GetBytes(huanhang); 
 
   // Build up the post message header   
   StringBuilder sb = new StringBuilder(); 
   sb.Append("--"); 
   sb.Append(boundary); 
   sb.Append("\r\n"); 
   sb.Append("Content-Disposition: form-data; name=\""); 
   sb.Append(fileFormName); 
   sb.Append("\"; filename=\""); 
   sb.Append(Path.GetFileName(uploadfile)); 
   sb.Append("\""); 
   sb.Append("\r\n"); 
   sb.Append("Content-Type: "); 
   sb.Append(contenttype); 
   sb.Append("\r\n"); 
   sb.Append("\r\n"); 
 
   string postHeader = sb.ToString(); 
   byte[] postHeaderBytes = Encoding.UTF8.GetBytes(postHeader); 
 
   // Build the trailing boundary string as a byte array   
   // ensuring the boundary appears on a line by itself   
   byte[] boundaryBytes = 
       Encoding.ASCII.GetBytes("--" + boundary + ""); 
 
   FileStream fileStream = new FileStream(uploadfile, 
                 FileMode.Open, FileAccess.Read); 
   long length = postHeaderBytes.Length + fileStream.Length + 
                       boundaryBytes.Length + huanhangbyte.Length; 
   webrequest.ContentLength = length; 
 
   Stream requestStream = webrequest.GetRequestStream(); 
 
   // Write out our post header   
   requestStream.Write(postHeaderBytes, 0, postHeaderBytes.Length); 
 
   // Write out the file contents   
   byte[] buffer = new Byte[checked((uint)Math.Min(4096, 
                (int)fileStream.Length))]; 
   int bytesRead = 0; 
   while ((bytesRead = fileStream.Read(buffer, 0, buffer.Length)) != 0) 
     requestStream.Write(buffer, 0, bytesRead); 
   requestStream.Write(huanhangbyte, 0, huanhangbyte.Length); 
   // Write out the trailing boundary   
   requestStream.Write(boundaryBytes, 0, boundaryBytes.Length); 
   fileStream.Dispose(); 
   requestStream.Dispose(); 
   WebResponse responce = webrequest.GetResponse(); 
   Stream s = responce.GetResponseStream(); 
   StreamReader sr = new StreamReader(s); 
   string retval=sr.ReadToEnd(); 
   sr.Dispose(); 
 
   if (File.Exists(uploadfile)) 
   { 
     try 
     { 
       File.Delete(uploadfile); 
     }catch(Exception e) 
     { 
     } 
   } 
   return retval; 
 }

CRM來(lái)電小秘書(shū)客戶(hù)端完成了，當(dāng)然要配合這個(gè)功能，服務(wù)器端CRM系統(tǒng)也要做一些修改，不過(guò)不是這篇文章的主要內(nèi)容，關(guān)于服務(wù)器端的修改的小節(jié)，后續(xù)會(huì)有相關(guān)的報(bào)導(dǎo)。

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